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Always there when you need us

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Frank your own parcels using parcel stamps

Use parcel stamps to frank your own parcels at home in a breeze and post them 24/7 in our self-service areas. If you can't make it to a self-service area, don't worry: items franked with parcel stamps are eligible for pickup straight from your home using our collection service.

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The fastest track to your parcels

Often at work or on the go during the day, making it difficult to receive deliveries in person? No problem – the Post Account offers four practical and free delivery options. This ensures that shipments are reliably delivered, even when no one is at home.

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The Austrian Post app makes your life easier

The Österreichische Post app offers myriad benefits and saves you time, trips, and energy.

Your benefits:

  • Use our item tracking service to know exactly where your item is at a given time
  • Decide where and how you would like to receive your parcels
  • Save time and pick up your parcels without any detours

 

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Post App
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We are YELLLOW

YELLLOW is Austrian Post’s new mobile phone package. It’s not just our connection that’s new, but also what we’re connecting: fair rates with clear offers and personal advice. Find out more about YELLLOW in our blog post.

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Press

Shipping goods to the USA

In this section, you will find everything you need to know about sending goods to the USA and what it means for your items.

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Have your say! Who will win the Golden Horn 2026?

Vote now for your favourite leaflets in the Austrian Post Advertising Awards! With a bit of luck, you could win a sporty e-bike to take you on new adventures, or a relaxing spa voucher for some personal time out. Vote for your favourite leaflet by 10 May 2026.

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Subscribe to the Austrian Post Newsletter!

Receive regular information about our products & services and giveaways by email!

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The danger lurks on the Internet: Phishing

The number of phishing attempts is constantly increasing. To protect you as best as possible from dangers on the Internet, we have put together some tips and examples for you.

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YELLLOW mobile tariffs

Our affordable mobile tariffs keep you connected without tying you down. On a reliable network, with no hidden costs and with personal advice.

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Discover the Austrian Post

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Careers

We offer a wide range of positions, career advancement, as well as flexible working hours. We value, recognise and acknowledge good performance.

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Press Room

In this section, you will find current press information, contact to our press spokespersons, media library and the option to be added to the press mailing list.

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Investor Relations

In this section, investors will find comprehensive information about Austrian Post and its shares.

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Corporate Sustainability

At Austrian Post, corporate sustainability is a top priority, which is why not only financial, but also ecological and social factors play a decisive role in our strategy and corporate leadership. At Austrian Post, we are positive that only this combination with sustainable factors will make businesses resilient for the future and ensure their success now and in the future.

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Corporate Information

Austrian Post is Austria's leading logistics and postal services provider. Its main business activities include shipping and delivering letter mail, advertising mail, print publications and parcels.

More information
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FAQ

Frequently asked questions

Please enter your item number in the track & trace service. The item number can look like this: 1011236513864670170531, CA482156827DE. You will find the item number on your posting receipt. After entering your item number, you will see your item's status.
Your item can have one of the following statuses. For more information, please click on the respective link.
Electronic order information was provided by the sender
Item received
Item forwarded to country of destination 
Item in distribution
Item in delivery
Delay due to incorrect distribution
Item ready for pick-up 
Item arrived in Austrian Post pick-up box
Addressee not present - notified 
Item delivered
Return/addressing error
 

Domestic letters: Delivery usually takes 2 to 3 business days. Letters can be posted in all public letterboxes and at all Austrian Post service locations. Postage can be paid using stamps.

Premium additional service: For urgent mail, it’s best to use the Premium additional service. At least 95% of letters sent with the Premium service reach their destination by the next business day.

For comprehensive information about rates, additional services, and other details, please use our rate calculator.

E-mails and/or text messages are repeatedly sent out, pretending to be messages from Austrian Post. These points will help you determine if it is a so-called phishing message (i.e., a message sent with fraudulent intent):

  • Have you recently used a service from Austrian Post?
  • Take a close look at the sender of the message. Often, you can already tell from this that it is not a trustworthy message. Our messages always come from e-mail addresses that end in @post.at.
  • Never carelessly enter access data or confidential information when prompted. When logging in, make sure that the website is actually from Austrian Post. Delete any e-mails that seem suspicious to you.

    For detailed information, please visit our online risks page.
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