Receive items even if you're not home

Are you usually at work or out during the day and cannot receive your items personally? No worries! In your Austrian Post account, you can choose from four convenient and free delivery options to make sure all your items are always delivered even you are not home.

Easy steps Benefits

Log in to your Austrian Post account.
Click on "Set delivery option".
If you have saved several addresses to your Austrian Post account, you can choose any of these addresses.
Click on “Change delivery option”.
Choose the desired delivery option:
- Receive item at the delivery address (default setting)
- Have items dropped off at your preferred drop-off spot and/or in your letterbox
- Forward parcels to self-service stations (pickup stations/Austrian Post stations) or Austrian Post service location
- Deliver parcels to preferred neighbour
Set up your delivery option according to your needs. Note that your setting take 3 working days at the latest to become effective.
You can see and change your delivery option at any time by going to My services.

Receive your items where and when you want, even if you are not home.
Set up once free of charge for all your items for convenient delivery.
If you need to adapt to a new situation, you can change your permanent delivery option for individual items at any time using My items or the Austrian Post App.

Tip

If you live in an urban area and don’t have a safe drop-off spot, our self-service stations such as our Austrian Post stations make a great personal drop-off spot. While they won’t be right outside your front door, they are conveniently located close to your home. Parcels can be delivered, picked up, and posted 24/7. All within easy walking distance, even in your slippers. Just use our receiving options to forward parcels there with permanent effect.

Set up now

Further receiving options

Client picking up parcel at Post-Station

Forward to our new Austrian Post stations

Our new Austrian Post stations offer a new level of flexibility. Not only are they accessible 24/7, but they also provide the option to securely receive and post items.

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Allow item drop-off

Will you not be home at the scheduled time of delivery? No worries! Just have your items conveniently dropped off at your preferred drop-off spot or in your letterbox.

Set up now

Go to GTC