The way to our new online shop is via ELLA - the business portal of the Austrian Post

The old online shop will be closed permanently in January 2025. We are bringing your online ordering process up to date with the latest technology as a postal sales point in a new online shop!

Data protection is our highest priority. Therefore, a direct transfer of your data to the new online shop is not possible. Below we explain how you can get your new access data.

Please note that the old online shop will only be available until the end of January 2025.

This is how you get your access data:

This is how easy it is to identify yourself via ELLA:

Send an email with your debtor number <12345678> to ella@post.at and receive free access data.
Using the access data, upload an ID document to ELLA to carry out the identification.
Complete registration on ELLA.
If you have any questions regarding registration, the ELLA team (ella@post.at) will be happy to help you.

Do you already have the new ELLA access data? Then congratulations, you can now make the switch and place your orders easily and conveniently on onlineshop.post.at.

You can sell stamps if you have

  • a tobacconist/newspaper store (employee or owner)
  • or if you are a customer entitled to reselling and who can be trusted not to use the stamps for her or his own mail.

You have the authorization to resell if you have been registered in one of the following:

  • company register 
  • association register
  • KSV register
  • monopoly administration register

Please note that registration and contract agreement are carried out by email.
Please contact us at postverkaufspunkt@post.at, our colleagues will be happy to assist you with all further steps.

The basis for the sale of stamps is the regulations for a postal sales point. To register, you need:

A copy of proof of your sales point activity (e.g.: order contract from the monopoly administration or proof of resale, such as a trade license). Important: Please provide your telephone number so that we can quickly clarify any queries!

Our service team will send you the contract by email. Please sign it in the company's name (including company stamp) and return it within two weeks by email to postverkaufspunkt@post.at or send it to the address below.

Österreichische Post AG
Philatelie
Kundendienst
Steinheilgasse 1
1210 Wien

If you are granted authorization to use the postal sales point, you will be assigned a service number. Please note: By signing the agreement for the postal sales point, you accept the regulations.

If you have any further questions, please contact us at:

E-mail: postverkaufspunkt@post.at

Telephone: +43 (0) 57767/95095

Postal: 
Österreichische Post AG
Philatelie
Kundendienst
Steinheilgasse 1
1210 Wien

Cashless billing takes place via direct debit (the debit takes place after dispatch).

General terms and conditions, Österreichische Post service locations

Download

Order form for service locations (available in German only)

Download